REFERENCE CODE: 339 POSTING DATE: 2010-07-20 APPLICATION DEADLINE: 2010-09-03
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Technical Support Specialist

Skills Requirement

Tools/Technology Used Min. Yrs. of Experience
TCP/IP1 yr/s
Position Level : Officer Level, 1-4 Years
Employment Status : Full Time/Regular
Work Location : Cebu, Central Visayas, Philippines
Travel Required : No
No. of Openings for this Position : 2

Tech Professional Description

* Extensive knowledge TCP/IP
* Knowledge of data cabling standards
* Knowledge and experience on working with Remote Control Tools
* Experience with network analysis, troubleshooting and problem-solving techniques
* Must be able to walk an end user through as many scenarios as possible to find the root cause to common issues related to hardware and software
* Demonstrate attention to details, team player, self motivated
* Willing to work on shifts and has clear understanding of 24/7 help desk operation
* With at least 1 experience as a Technical Support Specialist or helpdesk
* MCDST or A+ certification is a plus
* Must have above average communication skills

Educational Information

Educational level : Bachelor's
Field of Study : any course

Language Proficiency

Primary Language : English
Reading Proficiency : Excellent
Writing Proficiency : Excellent
Speaking Proficiency : Excellent

About the Employer

ICOMM INTERNATIONAL INC.

ICOMM International, Inc. (“iCOMM”) services a worldwide automobile export network. It provides a wide range of information technology, communication, customer, marketing, human resource, finance and administration services to IBC Japan Ltd. (“IBC”) and the AutoTerminal group of companies (“AutoTerminal”). Its corporate headquarters is located on a 1,100 square meter site at Units 501 & 502 Skyrise I.T. Building, 1 Villa Street, Asia Town I.T. Park, Cebu City, Philippines. IBC is a multinational automotive export firm based in Kyoto, Japan. IBC''''s services include purchasing, sales, and export of vehicles from Japan via its website www.ibcjapan.co.jp. By sourcing quality vehicles from the biggest vehicle auctions and dealers in Japan, IBC offers its customers the widest range of vehicles at the most competitive prices and also offers full customer service support through its association with iCOMM.

 

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