REFERENCE CODE: 162 POSTING DATE: 2010-03-04 APPLICATION DEADLINE: 2010-04-19
    OTHER OPENINGS FROM THIS COMPANY

    - Business Applications Consultant

     

    Analyst

    Skills Requirement
    Tools/Technology Used Min. Yrs. of Experience
    Avaya systems 7 yr/s
    Position Level : Managerial Level (Asst. Mngr./Manager)
    Employment Status : Full Time/Regular
    Work Location : ARMM, Philippines
    Certification : Avaya Certified Associate
    Travel Required : No

    Job Description

    Provide technical voice telecommunications support for Call Center, Performing System Management and Preventive Maintenance for Avaya systems – including all switch and voice mail programming, local CMS report management, IVR port and CTI application support, circuit and toll free service order processing and installation; 24/7 on call coverage, toll free call routing

    Tech Professional Description

    Must be certified Avaya System Administrator with 7-10 years experience – of which 5 years in S8700 systems; Must be experienced in call center operation (IVR/CTI/Switch) and have heavy vector writing skill; VoIP networking, call dialer experience and MDF/IDF cross connect field troubleshooting skills are advantages but not required

    Educational Information

    Educational level : Bachelor's
    Field of Study : Any

    Language Proficiency

    Primary Language : English
    Reading Proficiency : Excellent
    Writing Proficiency : Excellent
    Speaking Proficiency : Excellent

    About the Employer



     

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